Frequently Asked Questions
The saber can be used in a number of ways with its different features. Enjoy the color-changing lights, “flash-on-clash” and sound effects at your disposal.You can check all of the needed instructions here.
Yes! All of our shipping methods provide tracking. Within 1-3 days, you’ll receive a tracking number in your email. Please contact us if you haven’t received one.
Yes, at SaberMasters, we offer a free 1-year warranty on our sabers. Get in touch with our support team and we’ll replace the damaged items if needed.
The processing time for every order takes a maximum of 1-3 days to get shipped out.
Yes, our sabers can be shipped all around the globe, for FREE!
Every order can be returned within 30 days as long as it’s unused or unbroken and it’s in its original packaging. Make sure you read our Refund Policy on the bottom of the page. Please note that the shipping costs are not refundable.
Any changes to your order need to be communicated within 24 hours of placing it.
If you have any questions regarding the products, your orders or anything else, feel free to contact us and we’ll do our best to reply within 24 hours.
UK customers haven't been obligated to pay import tax in the past. At least for now our sabers are not subject to any taxes but we cannot guarantee that such won't occur in the near future. The SaberMasters team its doing is best to gather information regarding import policies. We will try our best to keep you up to date on recent changes regarding import fees.